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Privacy Policy

We take the privacy of all users of this website seriously. This Privacy Policy sets out the data processing practices carried out through your use of this website and any other electronic communications networks provided by H.J. Heinz Foods UK Limited. You should read this policy in conjunction with the Terms & Conditions of which this Privacy Policy forms part. If you have any requests concerning your personal information or any queries with regard to this Privacy Policy, please contact the Data Protection Officer at Consumercare@uk.hjheinz.com or at H.J. Heinz Foods UK Limited, South Building, Hayes Park, Hayes, Middlesex UB4 8AL.

Information Collected
We collect personal information from visitors to this website through the use of online forms and surveys and every time you e-mail us your details. This information will include details such as your name, your address, your e-mail address, your phone number and some other optional information about yourself. We also collect information about your purchases of our products via the coupons you redeem from time to time, or, where you make purchases of our products through the website, we collect information such as financial account information including credit card details and other payment information. We may also automatically collect additional information about your visit to this website. See the section headed "Use Of Cookies" below for more details.

Where you create an account on the website, we may also collect information about you such as your username and password and, if you buy goods through the website, details of what you buy and how frequently you buy from us.

How Do We Use Your Personal Information?
Any personal information relating to you will be used by us in accordance with current data protection legislation and this Privacy Policy. We process personal information collected via this website for the purposes of registering you online, providing and personalising our services, dealing with your inquiries and requests, administering membership records, carrying out market research campaigns, statistical analysis (for example, analysing customer purchases made through the website) and providing you with information about the products and services that we market.

Where you purchase products online via the website, we may use your personal information (where this is provided and where your account details contain personal data, for example, if you are a sole trader) to process and manage your purchase of Heinz products, to manage your account and to communicate with you about your orders or purchases. We may use your personal information for administrative purposes and future enhancing of the website to meet your needs as well as for advertising, marketing and promotional purposes for which we may contact you by email, telephone, post and SMS. The information will not be used for any direct marketing or unsolicited communication unless you give us permission.

If you object to the use of your data in any of the ways we have detailed in this Privacy Policy and/or you object to us contacting you by the methods referred to above, then please contact the Data Protection Officer at Consumercare@uk.hjheinz.com or write to H.J. Heinz Foods UK Limited, South Building, Hayes Park, Hayes, Middlesex UB4 8AL.

Use Of Cookies
Our Website uses cookies including third party cookies such as those described in the table below. The third party cookies collect information for us , not for anyone else. A cookie is a small file (typically of letters or numbers) downloaded onto a device (e.g PC or portable devices including a laptop, iPhone, iPad, Android or other smart phone) that stores information on your hard drive/flash drive or browser so that our website can recognise you as a returning visitor and to tailor your experience of the Website according to your preferences when You access our Website. The following cookies are used on our Website:

Cookie

Name

Purpose

More Information

Google

Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

 

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Cookies are useful as they help us to recognise you when you visit this Website so that you do not have to re-enter your password and user ID each time you access this Website, for example.

Cookies may also be used to note the pages that you visit and any preferences you choose during the visit. This will allow us to enhance your experience and make improvements to the Website.

We may also use cookies to compile anonymous statistics about your browsing patterns and to collect information about your online activity on the Website ("analytical cookies"). Should we use cookies in this way, you will not be personally identified and any information collected will only be used in aggregate form for reporting purposes.

To learn more about cookies, please click on the following link - www.whatarecookies.com

You are not obliged to accept any cookies and most browsers allow you to decline the acceptance of cookies. If you want to know how to do this, please look at the Help menu on your browser or contact your system administrator. As for "non-mandatory", please note that none of the cookies on our Website are strictly "mandatory" - you are not obliged to accept any of them but as explained this may affect your experience of the Website. We will ask for your consent to the use of cookies set out in this Privacy and Cookies Policy when you first access the Website and if we introduce any new cookies to the Website, where required to do so by applicable legislation.

Disclosures
We will only disclose personal information to other companies within our group of companies which process data on our behalf and to any successors in title to our business and to suppliers we engage to process data on our behalf(for example, third party suppliers who provide support services to us, such as credit card processors and fulfilment houses) but only for the purposes described in this Privacy Policy. Our group companies include H.J. Heinz Company Limited, H.J. Heinz Frozen & Chilled Foods Limited, Heinz Single Service Limited, HP Foods Limited and Lea & Perrins Limited. The brands marketed by these companies include Heinz, Weight Watchers from Heinz, HP Sauce and Lea & Perrins Worcestershire sauce.

We will not disclose your personal information to any other third parties, though we reserve the right to disclose your personal information to government bodies and law enforcement agencies (once we are reasonably satisfied as to the circumstances surrounding the request), to third party companies to help us operate our systems properly and to protect our users and ourselves.

We may also use and disclose information in aggregate (so that no individuals are personally identified) for marketing and strategic development purposes.

Other Websites
Our Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect personal information from you, which will be used by them in accordance with their respective privacy policies, which may differ from ours. We are not responsible for the privacy or data collection practices of these websites and we would encourage you to read all applicable terms, conditions and privacy statements when accessing these websites.

Transfers of your Personal Information Overseas
Your personal information may be processed outside the European Economic Area in countries that do not have the same standards of protection for personal information as the UK. If your personal information is processed outside the European Economic Area, we will take steps to ensure that your personal information will be adequately protected as required by UK data protection law.Prize Draws & Competitions

From time to time, we may run prize draws and competitions on this website and we may also contact you to let you know that such prize draws and competitions are available to enter. Entry to these prize draws and competitions is entirely voluntary and you are under no obligation to enter. Should you choose to enter, we recommend that you read and print out the terms & conditions of the prize draw or competition in question, as these may include additional information about how we may use your data in relation to that particular prize draw or competition. Should you choose to enter, you may rest assured that we will treat any personal information that you provide to us with the same high standards as all other personal information.

Surveys
We are always looking to improve the products and services that we offer. To do this, we may from time to time contact you to solicit your opinions and views. Your participation in these surveys is wholly voluntary. Should you choose to participate, you may rest assured that we will treat any personal information that you provide to us with the same standards as all other personal information.

'Tell a Friend' Opportunities
From time to time, we may invite you to submit personal information about your friends and family who you believe may be interested in hearing about our products and services. You should only submit such information to us once you have obtained the prior consent of the individuals concerned to make the disclosures in question.

Access Right
You have the right to ask for a copy of the personal data that we hold about you (for which we may charge a small fee) and to correct any inaccuracies. To obtain a copy of the personal information we hold about you, please contact the Data Protection Officer at Consumercare@uk.hjheinz.com or at H.J. Heinz Foods UK Limited, South Building, Hayes Park, Hayes, Middlesex UB4 8AL.

Notification Of Changes

From time to time, we may update this Privacy Policy. Should this happen, we will detail the changes on this web page. Please check here regularly for any updates to this Privacy Policy.

Miscellaneous
To ensure that we follow your instructions correctly and to improve our service to you through the training of our staff, we may monitor telephone calls between you and us.

Data Protection Information

You can obtain information about the UK's data protection regime by visiting the Information Commissioner's website at www.dataprotection.gov.uk.

Company Registration Details
H.J. Heinz Foods UK Limited (Company No. 8322668 , VAT no. 645027255) registered in England, registered office address at South Building, Hayes Park, Hayes, Middlesex, UB4 8AL